Group Account Manager
Job Description
Experience: 10-12 years
Location: Pune
No of positions: 1
A Group Account Manager has primary responsibility for the management of their accounts. You will focus on the accurate and timely delivery of creative work, ensuring commercial success for both client and agency. This is the ideal role for someone who is motivated and talented in building client relationships.
Key Responsibilities:
- Interact with clients, build and maintain good client relationships
- Oversee a team of Account Managers and ensure they are providing an exceptional client experience
- Participate actively in client calls Meet regularly with clients’ team to plan and progress account activity
- Analyse clients’ marketing plans and advise accordingly
- Develop an understanding of marketing strategies and tactics that will be appropriate and effective for your clients
- Get involved in brand planning workshops
- Ensure that the creative output matches the client’s brief and Seagull’s standards
- Ensure team members are aware of all critical client deadlines and ensure the timelines are met.
- Take ownership of all accounts you are handling
- Take client feedback throughout the development process and act as an intermediary between client and agency
- Identify opportunities to improve agency process and optimise profitability
- Foster good relationships with all internal departments and cross-functional teams
- Encourage teamwork and good communication
- As a senior member of the Client Services team, assist where possible with the coaching and development of more junior members of the team for example, Account Executives and Account Managers
- Demonstrate organisational and time management skills to effectively manage work requirements